There’s not a lot that can go wrong with solar panels. Rare issues like corrosion, delamination, and microcracks are largely avoided thanks to vast improvements in manufacturing and shipping processes. Other problems like faulty panel installation and wiring are exceedingly uncommon, thanks to our attention to detail during the process.
Our confidence in our solar products and our procedures is one of the reasons why we’re happy to provide a 25 year warranty to safeguard your investment.
Most issues that occur are software or network related, and only impact your solar smartphone app rather than the system itself. Our smart solar systems can perform self-diagnosis and any issues are reported to our 24 hour solar power monitoring team. You will also receive an automated email if anything goes wrong.
When we receive alarms from your system, we contact you to let you know the issue and the troubleshooting steps. In most cases, simply resetting the internet connection will bring everything back online.
If there are more serious issues that require a technician visit, we’ll schedule one at a time that’s convenient for you. Unlike the power company, we won’t leave you for hours or days without electricity in your home.
24 hour solar power monitoring from Long Island Power Solutions is just one of the ways that we improve your experience with solar. We are proactive and will work quickly to ensure that you get the maximum value from your system.