For the better part of the last year, a telemarketing company has been “spoofing” several of our phone numbers to call and harass consumers on Long Island, in New York City, and in Westchester. For those of you who don’t know what spoofing is, it’s basically a software program that allows a caller to fraudulently call people and hide their identity by having the caller ID display the name and number of someone or something else, such as an individual or a business. While spoofing in this manner is highly illegal, tracking down the perpetrators usually proves to be impossible. This has resulted in many consumers being called by someone, or robocalled by someone, who has falsely claimed via Caller ID to be from Long Island Power Solutions. As a result, we have had to file multiple reports with the FCC, FTC, as well as the Suffolk County Police Dept., to ensure these instances are documented. We have been advised by multiple agencies that there is not much that can be done to try to identify the source of these annoying and harassing calls.
We want to reassure consumers that Long Island Power Solutions does NOT solicit customers in this manner and we never have. We do not employ a telemarketing service, nor have we ever hired a company to perform any type of call, automated or not, to solicit business. This has never been part of our business model. We only call people who called us first and our own customers.
In an attempt to try to track down the identity or source of these calls, Long Island Power Solutions is currently offering a $250 American Express Gift Card to anyone who receives a call from whomever is doing this and plays along to the point of being able to get a valid company name, valid location, valid call back number, or make an appointment with them. We will not rest until we identify and press charges against whomever it is attempting to hurt our business and reputation.
Thank you for taking the time to read this, and we sincerely apologize for any inconvenience you may have experienced as a result of this illegal activity.